FAQ

No. The message is sent from our platform number. Your identity and phone number remain completely private.

Most messages are delivered within a few minutes after blockchain confirmation. Average delivery time is under 2 minutes.

If the failure is caused by a platform issue, your payment will be refunded. Contact our support team with your transaction details.

Yes — for platform-side failures. Failures caused by invalid phone numbers or carrier restrictions may not qualify. Contact support for case-by-case review.

No. No registration, no email, no KYC required. Just enter the recipient number, write your message, and pay.

We currently support 50+ countries.

Yes. We accept USDT on the TRC20 network.

Yes. Unicode is supported including emojis and non-Latin scripts (Arabic, Chinese, Vietnamese, etc.). Note that Unicode messages have a shorter character limit per segment than standard SMS.

Not currently available. Messages are sent immediately after payment confirmation.

Bulk sending is not available through the standard interface. Contact us to discuss API access for bulk use cases.

No. An API is not available.

No. Message content and personal data are not stored after delivery.

Minimal technical logs are retained for a short period for operational purposes only, then permanently deleted. We do not log message content.

Yes. The recipient will see a platform number or sender ID — not your personal number or any identifying information.

Yes. The platform is designed for legitimate privacy use cases — protecting personal numbers, business communication, and journalist source confidentiality. We strictly prohibit spam, fraud, impersonation, and any unlawful use.